Shipping & Returns

Our return service also applies to discounted prices

With us, service is paramount. If it is unexpected that you actually had a different expectation then returns are of course no problem.
Sign up for your return shipment within 3 days at [email protected]  
Please state your name, place of residence, order number and reason of return. Do not forget your bank account number and the corresponding name (note girl name).

Then send the item, supplied with the original packaging, voucher and tickets within 7 days of receipt, sufficiently paid, return to the following address:

Masonjar B.V.
Schapendreef 7
4824 AM Breda

Put your address clearly on the outside of the package.
If Masonjar has received the returned article then it becomes
The replacement product shipped free of charge within 3 days.
If you want to refund the purchase amount we will deposit it
7 days after receipt of the product in good condition.

If you do not have an e-mail address, you can also contact us during office hours: Mon-Fri 09: 00-17: 00 on number 076-2050387.

Returns / exchanges not reported within the deadline can not be accepted.
Inadequate paid packages are declined.